Privacy Policy
jili 999 Casino

This Privacy Policy ("Policy") describes how jili 999 Casino ("jili 999," "we," "us," or "our"), operating the website at https://jili-999.org (the "Platform"), collects, uses, stores, shares, and protects the personal information of players, visitors, and other users ("you") in connection with your use of the Platform and its services.

jili 999 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and all applicable issuances of the National Privacy Commission ("NPC").

This Policy should be read together with our Terms & Conditions, which govern your use of the jili 999 Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

jili 999 collects the following categories of personal data in connection with your use of the Platform:

Identity & Contact Data:

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Residential address, including city, province, and postal code;
• Email address and mobile phone number;
• Nationality and country of residence.

Identity Verification (KYC) Data:

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image for liveness verification where required;
• Source of funds documentation where required by AML regulations.

Financial & Transaction Data:

• GCash account number, PayMaya account details, or bank account information used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods;
• Account balance and bonus balance information.

Gaming Activity Data:

• Games played, bet amounts, win/loss records, and session durations;
• Bonus usage, wagering progress, and promotional participation history;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

Technical & Usage Data:

• IP address, device type, operating system, and browser type;
• Pages visited, features used, and time spent on the Platform;
• Login timestamps and session activity logs;
• Cookies and similar tracking technology data (see Section 7).

Communications Data:

• Records of your communications with jili 999 customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

jili 999 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically: Through cookies, web beacons, and similar technologies when you browse or use the Platform (see Section 7);
• From third-party service providers: Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud detection services may share data with us in connection with your account;
• From regulatory and law enforcement authorities: Where required by law, we may receive information from PAGCOR, AMLC, the NPC, or other Philippine government agencies.

jili 999 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your jili 999 player account, including processing your registration and authenticating your identity at login;
• KYC & Age Verification: Verifying that you meet the minimum age requirement of 21 years and confirming your identity in compliance with Philippine gaming and AML regulations;
• Payment Processing: Processing deposits and withdrawals through your chosen payment method, reconciling transactions, and investigating payment disputes;
• Regulatory Compliance: Fulfilling our obligations under the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, the Data Privacy Act, and other applicable Philippine laws and regulations;
• Customer Support: Responding to your inquiries, resolving complaints, and managing disputes through our support channels;
• Platform Improvement: Analyzing usage patterns and technical data to improve the performance, security, and features of the jili 999 Platform;
• Responsible Gaming: Monitoring gaming activity to identify signs of problem gambling and administering responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, bonus abuse, and other security threats;
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may opt out at any time.

Under the Philippine Data Privacy Act, jili 999 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jili 999 account, process transactions, and deliver the gaming services you have requested;
• Legal Obligation: Processing is required to comply with our legal obligations under Philippine law, including AMLA, PAGCOR regulations, tax laws, and NPC requirements;
• Legitimate Interests: Processing is necessary for jili 999's legitimate interests in fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms;
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jili 999 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification services that assist us in confirming your identity and age in compliance with regulatory requirements;
• Fraud Prevention Services: Specialist providers that help jili 999 detect and prevent fraudulent activity, money laundering, and account abuse;
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers that support the operation of the jili 999 Platform under strict data processing agreements;
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies where disclosure is required by law or court order;
• Professional Advisors: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

jili 999 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your jili 999 account. These cannot be disabled without affecting Platform functionality;
• Performance & Analytics Cookies: Help us understand how players use the Platform by collecting aggregated, anonymized data about page visits, session durations, and feature usage. This data is used to improve Platform performance;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations to provide a more personalized experience;
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or by contacting our support team.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the jili 999 Platform. For detailed information on managing cookies in your browser, refer to your browser's help documentation.

jili 999 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and BIR regulations;
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship, or longer if required by a regulatory investigation;
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution;
• Marketing Preferences: Retained until you withdraw consent or request deletion, whichever is earlier.

When personal data is no longer required, jili 999 will securely delete or anonymize it in accordance with our data disposal procedures.

jili 999 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili 999 Platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent required for their specific job functions;
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure;
• Multi-factor authentication for administrative access to systems containing personal data;
• Staff training on data privacy and security obligations under the Philippine DPA.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili 999:

• Right to Be Informed: The right to know what personal data jili 999 collects about you and how it is used — which is the purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data jili 999 holds about you, along with information about how it is processed;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jili 999 account settings;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jili 999 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by the DPA IRR.

The jili 999 Platform is strictly intended for individuals who are at least 21 years of age. jili 999 does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on the jili 999 Platform, please contact our support team immediately so we can investigate and take appropriate action.

Some of jili 999's service providers and infrastructure partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jili 999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

Such safeguards may include:

• Contractual clauses in data processing agreements that impose DPA-equivalent obligations on overseas recipients;
• Transfers only to countries or organizations that the NPC has recognized as providing adequate data protection;
• Your explicit consent to the transfer where required.

jili 999 will not transfer your personal data to overseas recipients unless one of the above safeguards is in place. For more information about international transfers and the safeguards applied, please contact our Data Protection Officer.

jili 999 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to your registered email address.

The updated Policy will take effect on the date specified in the notice. Your continued use of the jili 999 Platform after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.

If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili 999 handles your personal data, please contact our Data Protection Officer (DPO):

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through their official website and offices in Manila.

For concerns related to responsible gaming, self-exclusion, or problem gambling, please visit our Responsible Gaming page for dedicated resources and support information.